Requesting a Breast Pump
Using the custom issued Breast Pump Depot tablet requesting supplies is a snap. A request can be conveniently requested from the client’s bedside. HIPAA compliant, secure, instant messaging communication with Breast Pump Depot is also possible.
A simple and easy to complete prescription signed by a physician is submitted through our HIPAA compliant BPD app on the BPD tablet.
How do we make sure our clients understand they are not obligated to receive a breast pump from Breast Pump Depot?
Patient choice is an important consideration. Our suggested protocol for ensuring your customers know they have a choice is to communicate clearly when introducing the Breast Pump Depot® program. We are happy to provide examples of patient choice language.
During business hours, requests are typically be processed in about 2 hours. If you have a time sensitive request, submit your order, then call us at 888-877-6334 or using your HIPAA compliant, BPD Tablet, secure message us to communicate urgency.
There is no cost to your facility. Most insurance companies and Medicaid cover breast pumps at 100% with no deductible or copays. We are currently an in-network provider for most insurance companies. To find out which companies, please call us at 888-877-6334, option #3.
Breast Pump Depot® cannot compensate your hospital. However, working with Breast Pump Depot® makes it possible for hospitals to realize significant savings on breastfeeding supplies traditionally provided by the hospital during post-partum, but for which the hospital is not specifically reimbursed.
We can work directly with mom in a private pay scenario. No involvement by hospital staff is needed. Since most moms have coverage through Medicaid or private insurance, very few have to self-pay for their breast pumps. If a mom has no insurance coverage and is unable to self-pay, we will refer her to WIC.
Forming a Partnership
Yes. Breast Pump Depot® is a Covered Entity (“CE”) as defined by HIPAA and as such is required to follow the same HIPAA regulations as other health care providers.
Some hospitals require a BAA to launch their Breast Pump Depot®. We will readily execute a BAA if your hospital deems it necessary, but we do not require it.
No. Patients can choose how and from whom they purchase their breast pump. The Breast Pump Depot® is an option the patient can choose or decline.
Some hospitals require a contract prior to launching their Breast Pump Depot®. We are happy to engage in a contractual relationship if needed. However, we do not require a contract unless the facility wishes to incorporate our hospital grade breast pumps into their Breast Pump Depot®. Upon request, we can provide an Equipment Placement Agreement template as a starting point.
Because your hospital has no financial stake in the provision of breast pumps through Breast Pump Depot®, there is no financial conflict of interest. If a patient chooses to obtain equipment from someone other than Breast Pump Depot®, their choice will be honored.
Using your Breast Pump Depot tablet, you can track your supply shipments from the time they leave our doorstep until they reach you. You will know where your pumps are in real time.
Hours of Availability
Our office hours are Monday-Friday 8 am-5 pm and 10 am -4 pm on Saturday and Sunday. Breast pump request can be submitted any time. Requests submitted outside of office hours are processed immediately the following morning.
Communicate instantly with us using your HIPAA compliant Breast Pump Depot Tablet or call 888-877-6334